What does 'root cause analysis' aim to achieve?

Root cause analysis is a systematic approach used to identify the underlying reasons that contribute to a problem or issue. By pinpointing the root cause, organizations can develop effective solutions that address the issue at its source rather than merely treating the symptoms. This method ensures that the solutions implemented will have a lasting impact and prevent the problem from recurring.

The focus of root cause analysis is primarily on understanding the specific reasons for failures or challenges within a process, system, or operation. Once the root cause is identified, organizations can formulate targeted interventions that are more likely to resolve the issue effectively. This process is fundamental in many fields, particularly in quality management, product development, and business process improvement.

The other options describe different business goals or strategies that, while important, do not align with the core purpose of root cause analysis. Identifying new market opportunities pertains to market research and business development, improving employee satisfaction relates to human resources practices, and assessing the performance of existing solutions is more about evaluation and monitoring rather than diagnostics of underlying problems.