What is the primary focus of process mapping?

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The primary focus of process mapping is on visualizing the steps in a business process to identify opportunities for efficiency improvement. Process mapping provides a graphical representation of a workflow, which allows analysts and stakeholders to understand how a process functions in its current state. This visualization helps to pinpoint bottlenecks, redundancies, and areas where the process can be streamlined. By clearly outlining each step and the interactions between them, teams can work collaboratively to redesign workflows for better performance, minimize waste, and enhance overall productivity. This systematic approach is crucial for continuous improvement initiatives within organizations.

In contrast to the other options, documenting user experiences deals with understanding customer interactions, analyzing team dynamics focuses on interpersonal relationships within teams, and assessing financial viability pertains to evaluating the economic aspects of a product rather than its procedural efficiency. Each of these options has merit in its context but does not align with the core objective of process mapping, which emphasizes process visualization for efficiency.

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